Privacy Policy

UKGDPR:

I only collect information to contact you and in relation to the work we do together. All information I hold about you will be kept in an encrypted file during our time together and for five years afterwards, then it will be destroyed in line with my insurance and UKGDPR guidelines. 

You can request access to, correction of or deletion of your information at any time by email to jennafrasercounselling@gmail.com, but please do bear in mind that deletion of your personal information may affect my ability to provide you with a counselling service.

Confidentiality:

Everything we share in the counselling room is confidential, with a few exceptions. I am required by the BACP (the Professional Body that regulates my practice) to have a minimum of one and a half hours supervision a month. In that supervision I may share parts of what we have talked about in sessions, but this is never by name, and I take care not to reveal anything that may identify you. This is to ensure that I am giving you the best possible service and to support me in my work with you. 

Other exceptions will only occur in very rare circumstances, for example if you reveal knowledge of a severe threat to yourself or others, money laundering or I have been subpoenaed to court. In these cases, wherever possible, I will talk through this with you before revealing these to any third party. The NHS may ask for my contacts if I contract Covid-19. In this case I will provide your name and contact details, but will not disclose the reason for our meeting. I also have a professional will in case something happens to me and one of my executors (who are qualified counsellors) may access your personal information to get in touch.

If we meet in the street I will pretend that I don’t know you. This is to protect your confidentiality and not due to any personal feelings about you.